Privacy Policy

Last updated: July 1, 2026

1. Who We Are

SunstateDocs LLC ("SunstateDocs," "we," "us," or "our") operates sunstatedocs.com, a Florida estate planning document preparation service. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

Information you provide directly:

Personal information entered during the document intake process (name, address, date of birth, relationship information, etc.)
Email address for document delivery
Phone number (optional, for support purposes)
Contact form submissions

Information collected automatically:

Usage data and analytics via Vercel Analytics and Google Analytics
IP address and browser information for security purposes
Cookies necessary for site functionality

3. How We Use Your Information

To generate and deliver your estate planning documents
To process your payment through Stripe (we do not store payment card data)
To send document delivery emails and order confirmations via Brevo
To respond to support requests and contact form submissions
To improve our service through analytics
To comply with applicable law

4. Sensitive Personal Information

Your estate planning documents contain sensitive personal and family information. We treat this data with the highest level of care. This information is:

Stored securely in encrypted databases
Used only to generate your requested documents
Never sold to third parties
Never shared with advertisers
Retained for 30 days to allow document re-download, then purged

5. Third-Party Services

We use the following trusted third-party services:

Stripe — payment processing. Stripe's privacy policy applies to payment card data.
Brevo — transactional email delivery. Your email address is shared with Brevo solely to deliver your documents.
Vercel — hosting and analytics.
Google Analytics — anonymous usage analytics. You may opt out via your browser settings.
Neon — secure database storage for order records.

6. Cookies

We use cookies that are strictly necessary for the operation of our website. We also use Google Analytics cookies to understand how visitors use our site. You may disable cookies in your browser settings, though this may affect site functionality.

7. Data Retention

We retain your order records (including document download links) for 30 days to allow re-download. After 30 days, document files are deleted from our storage. Contact form submissions are retained for 90 days for support purposes.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Opt out of marketing communications at any time

To exercise these rights, contact us at hello@sunstatedocs.com.

9. Security

We implement appropriate technical and organizational measures to protect your information, including TLS encryption in transit, encrypted database storage, and access controls. No method of transmission over the internet is 100% secure, but we take commercially reasonable steps to protect your data.

10. Children's Privacy

Our services are not directed to persons under 18 years of age. We do not knowingly collect personal information from minors.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Florida. Our services are directed to Florida residents.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We will notify you of material changes by posting the updated policy on this page.

13. Contact

Privacy questions or requests: hello@sunstatedocs.com